Dart – TPL DART

Customer Support

Overview

Dart is a SaaS based delivery logistics platform that offers an end-to-end logistics and supply chain management system. Its core modules include a delivery agent mobile app and supervisor dashboard that ensures quick delivery assignments to the agents and speedy deliveries to the customers.

Dart is a comprehensive suite of services that does not only offers logistics solutions but also helps in analyzing your business and managing the productivity of your workforce. It provides real-time tracking solutions to give you visibility and control of your resources to create an ecosystem that will drive the industry towards massive digital transformation.

With Dart, you can easily navigate your business towards success by optimizing your operations with complete accuracy and automation.

Our Offices

Karachi: Plot No. 1-A, Sector No. 24, Korangi Industrial Area, Korangi Township, Karachi

Lahore: 51-M, Denim Road, Quaid-e-Azam Industrial Estate (Kot Lakhpat)

Islamabad: 10th Floor (South), ISE tower 55-B, Jinnah Avenue Blue area, Islamabad

ASSIST

Optimized Routes & Navigation

Automatically find the best route between order pickups and delivery destinations to assist Delivery Agents with Navigation.

Automated Dispatch of Orders

Orders are aligned and dispatched on the go with smart methodology.

Real Time ETA

Real-time rerouting delivery route optimization, and updated Estimated Time Arrival (ETA) based on change in conditions.

Campaign Management

Set up customized flows and processes as per your business needs.

Manual Consignment Allocation

Allocate and reassign consignments midway to riders based on availability, priority or any other special selection with the manual allocation feature.

Automated Driver assignment

Assign new jobs to the delivery agent closest to the pickup-location using the Auto Assign feature.

RECORDING

Deliver Offline

Use offline mode in fully disconnected environments to store collected data. Data is stored locally on the device and is synced back once a stable Wi-Fi or cellular coverage connection is reestablished.

Automatic Location Capture

All movement and transactions in the field are automatically tagged with a GPS location coordinate, allowing you to trace them on a map in real-time.

Digital Proof of Delivery

Proof of delivery via digital signatures as verification once the delivery is made. This feature also provides the real time location of the Delivery Agent.

DATA CONTROL

Business Analytics

Analyze the individual and collective performance of your fleet. Track Sales, Collections and Revenue. You can review rider trails on a web map interface to perform route audits for quality control and modify assignments for Delivery Agents.

Productivity Management

Use Order Activity and Performance views on the main dashboard to see data collection in real-time, with data on active users and what they are collecting to visualize field productivity.

Customized Reports

Get the reports and metrics you need in order to reach your goal and decide how they should be displayed

DISPATCH

Empower Dispatchers

Easily plan and schedule deliveries through an order scheduler. View each Delivery Agent’s availability, current capacity and schedule for the day and make rescheduling a breeze. Give your dispatch supervisors a clear overall view of your logistic schedule. Once assigned, the delivery assignments are automatically pushed to the relevant delivery agents for further processing.

Location Bound Deliveries

While receiving or delivering orders, this feature will ensure that the Delivery Agent reaches the specified location successfully via Geo-Fenced locations.

Depos and Zones

Easily assign Zones and Depos to Delivery Agents and Supervisors so that only those orders are routed to them that fall in their jurisdiction.